Gartner Predicts At Least Two Top Global Retailers Will Establish Robot Resource Organizations to Manage Nonhuman Workers By 2025, The Customer Experience Is Fast Becoming the New Currency
EGHAM, U.K., February 4, 2020 (GNI):— Gartner, Inc. predicts that by 2025, at least two of the top 10 global retailers will establish robot resource organizations to manage nonhuman workers. “The retail industry continues to…